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Privacy Policy

Privacy Policy

This Privacy Policy explains how Word Wizards handles personal data in connection with its website and small-group language courses in Bahawalpur. It describes the information we collect, the purposes for which we use it, and the main choices available to you.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Purpose

How We Use Data

We process personal data to respond to enquiries, assess starting level, match learners to a suitable group and timetable, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, review progress, handle payments and records, maintain the website, improve service quality, and meet legal or accounting obligations. We do not use personal data for purposes that are incompatible with these functions without a lawful basis.

We use personal data only for course administration, website operation, and related compliance needs.
02 · Sharing

Service Providers

We may share personal data with service providers that support website hosting, communications, scheduling, record management, payment processing, or similar operational functions. These recipients are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only where they need the data to perform a service for us.
03 · Legal basis

Legal Disclosures

We may disclose personal data where required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, users, staff, or property. We may also share information when needed to investigate or prevent fraud, misuse, or security incidents.

Legal disclosure is limited to what is necessary and proportionate in the circumstances.
User Rights

Your Rights

Subject to applicable law, you may ask us to access, correct, or delete certain personal data, or to object to or restrict some forms of processing. Where we rely on your consent, you may withdraw it for future processing, without affecting earlier lawful processing.

Available rights depend on the nature of the data and the legal basis for keeping it.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify you and understand the data or activity concerned. We will review the request, verify it where necessary, and respond within a reasonable period under applicable law.

We may need to confirm identity before acting on a request and may decline requests where the law allows.
Data Retention

Data Retention

We retain personal data for the period needed to manage enquiries, enrolment, teaching, payments, progress review, and related administration. When data is no longer required, we delete it, anonymise it, or keep it only where a legal obligation or legitimate business need requires continued storage.

We keep data only for as long as needed for the stated purpose or for legal recordkeeping.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this policy from time to time and keep the current version on the website.
Contact Information

Contact Information

Email contact
[email protected]
Telephone contact
+92 300 6627834
Postal address
5, 5, Bahawalpur, 63100, PK
Privacy enquiries
Contact Page

Use the contact details below for questions about this policy or our handling of personal data.

Contact Page
Data category

Data We Collect

We may process contact details, course enquiry information, placement and level screening responses, timetable preferences, enrolment details, attendance records, progress review notes, payment-related records, and basic technical data such as device and browser information. Where you submit a form or communicate with us, we also process the information you choose to provide in that message.

The data we collect depends on the way you enquire about or use our courses and website.
Collection source

How We Collect Data

We receive personal data when you contact us, request course information, complete screening or enrolment steps, attend lessons, make payments, or send feedback. We also generate internal records from scheduling, attendance, and progress review activities, and we may collect limited technical data through the website and related service tools.

Most information comes directly from you, with some data created during course administration.
Cookie types

Types of Cookies

We may use session cookies that end when you close your browser and persistent cookies that remain for a limited period. These cookies may support core site functions, remember basic preferences, and help us understand how the website is used so we can maintain and improve it.

Cookie use is limited to basic site operation, performance, and preference handling.
User controls

Cookie Controls

We use standard browser and device controls to manage cookie preferences. You may block or delete cookies through your browser, and you may be able to set the browser to warn you before cookies are stored. If cookies are disabled, parts of the website may not function as intended.

Browser settings can usually limit or remove cookies, although some site functions may be affected.